THE EFFECTIVENESS OF A DIGITAL-BASED GAMIFICATION PROGRAM ON IMPROVING DISCIPLINED BEHAVIOR AMONG INTERNS AT PT SWABINA GATRA
DOI:
https://doi.org/10.62260/causalita.v3i2.579Keywords:
gamification, work discipline, interns, organizational interventionAbstract
This study aims to examine the effectiveness of a gamification program in improving the work discipline of interns at PT Swabina Gatra. Preliminary observations indicated several disciplinary issues, including frequent tardiness, failure to complete mandatory attendance at the security post, improper use of required attributes, and delays in submitting administrative reports. These conditions highlight the need for an engaging intervention strategy capable of motivating interns to comply with organizational rules. This research employed a one-group pretest–posttest design with ten interns serving as research participants. The instrument used was a discipline scale developed based on three aspects: time discipline, rule discipline, and responsibility discipline. The gamification program was implemented over a period of two weeks by incorporating point systems, badges, daily challenges, and leaderboards as forms of feedback and positive reinforcement. Data analysis using the Wilcoxon Signed-Rank Test revealed a significant increase between pretest and posttest scores. Additionally, the N-Gain Score fell within the moderate category, indicating that the intervention was sufficiently effective in enhancing the interns’ discipline. These findings support the notion that gamification can facilitate behavioral change through enjoyable mechanisms that strengthen both intrinsic and extrinsic motivation.
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